Importance of Employee Selection And Recruitment in Healthcare Sector.

 

The quality of the organizational performance depends upon the quality of employees which is determined by recruitment policies and practices in the organization (Oaya, Ogbu, and Remilekun, 2017). Therefore, In the rapidly changing environment of healthcare, the importance of employee selection and recruitment cannot be excessive. Healthcare organizations rely heavily on their personnel to deliver quality care, ensure patient safety, and drive organizational success. Consequently, the process of selecting and recruiting healthcare professionals is critical to achieving these objectives. In this blog, discussing about the significance of employee selection and recruitment in the healthcare sector and explore why getting it right is essential for both patients and organizations.

RECRUITMENT

Recruitment is the process in which an organization attracts potential prospects for various job roles within the organization when the need arises (Gupta and Kumar, 2014). Recruitment involves identifying vacancies and collecting required information to advertised the related job vacancy within the organization (Gamage, 2014). During recruitment various criteria are considered from a candidate such as their educational qualifications, skills and abilities and also the amount of experience they have acquired (Kapur, 2018).

SELECTION

Selection is the process where the qualifications and various other relevant information are evaluated to sort through the qualified candidates and picking the suitable candidate for the job to be placed in the relevant role within the organization to fill the available vacancy (Parvin Eva, 2018). Thus selection involves rejecting the unqualified person from being selected to carry out the relevant job role (Kuryło et al., 2019). In search of the best employee, organizations adopt various techniques which depends on the size of the organization and also the what field or category the organization belongs to (Kuryło et al., 2019).

IMPORTANCE OF EMPLOYEE SELECTION AND RECRUITMENT

It is evident that a fair and unbiased recruitment and selection process is required for an organization to grow, prosper and to be productive in the long run (Argue, 2015). Taking into consideration the various challenges faced by organizations during recruitment and selection, it is of utmost importance that organizations and their Human Resource departments act swiftly to overcome these challenges and make sure that the right candidate for the job is selected and retained in the long run (Argue, 2015).

According to the Journal published on Healthcare Management found that effective hiring practices significantly impact patient outcomes by reducing medical errors and improving quality of care (Hitt, et al., 2016). Conversely, inadequate recruitment processes can lead to suboptimal performance and jeopardize patient safety (Griffiths, et al., 2018). Therefore, robust employee selection and recruitment practices are essential for safeguarding patient well-being and maintaining high standards of care.

The competence and skills of healthcare professionals are pivotal for delivering effective healthcare services. According to the Journal of Nursing Management emphasizes the role of recruitment in identifying candidates with the requisite competencies and qualifications (Ousey, et al., 2017). By recruiting skilled individuals who align with the organization's values and mission, healthcare employers can build a proficient workforce capable of meeting patient needs and driving organizational success.

According to the American Society for Healthcare Human Resources Administration (ASHHRA), thorough background checks and credential verification during the recruitment process are crucial for ensuring compliance with regulatory requirements (ASHHRA, 2020). Failure to comply with regulations not only poses legal risks but also undermines trust in the healthcare system, highlighting the importance of rigorous employee selection procedures.

By prioritizing these processes and using best practices, healthcare employers can ensure patient safety, maintain regulatory compliance, build a skilled workforce, making  innovation, and mitigate turnover challenges. As healthcare continues to evolve, the significance of effective employee selection and recruitment will remain paramount, driving improvements in patient care and organizational excellence.


REFERENCES

American Society for Healthcare Human Resources Administration (ASHHRA). (2020). Effective Credentialing Practices for Healthcare Organizations. Retrieved from https://www.ashhra.org/knowledge-center/research/effective-credentialing-practices-for-health-care-organizations

Argue, M. (2015) ‘The Importance of the Strategic Recruitment and Selection Process on Meeting an Organisations Objectives ’. Mary Argue Master of Business Administration General Management Dublin Business School May 2015’, Master of Business Administration General Management Dublin Business School, (May), pp. 1–80. Available at: https://esource.dbs.ie/bitstream/handle/10788/2873/mba_argue_m_2015.pdf?sequence=1.

Griffiths, P., Dall’Ora, C., & Smith, G. B. (2018). Nurses' shift length and overtime working in 12 European countries: the association with perceived quality of care and patient safety. Medical Care, 56(8), 673-681.

Gupta, A. and Kumar, S. (2014) ‘A Study On Recruitment & Selection Process With Reference’, Research Gate, 1(November), pp. 2–6. doi: 10.13140/2.1.2424.0320.

Hitt, J., Garcia, D., & Trinkoff, A. M. (2016). Overtime and extended work shifts: recent findings on illnesses, injuries, and health behaviors in the nursing workforce. Online Journal of Issues in Nursing, 21(1), 8.

Kapur, R. (2018). Recruitment and Selection. [online] Available at: https://www.researchgate.net/publication/323829919_Recruitment_and_Selection.

Kuryło, P. et al. (2019) ‘Recruitment, Selection and Adaptation of Staff in Enterprise’, System Safety: Human - Technical Facility - Environment, 1(1), pp. 1020–1027. doi: 10.2478/czoto-2019-0129.

Oaya, Z, Oghu, O, Remilekun, O, 2021. Impact of Recruitment and Selection Strategy on Employees’ Performance: A Study of Three Selected Manufacturing Companies in Nigeria. International Journal of Innovation and Economic Development, 27 07.p. 2.

Ousey, K., Edward, K. L., & Lui, S. (2017). Nurse recruitment in the 21st century: exploring recruitment factors and the appeal of the profession for nursing students. Journal of Nursing Management, 25(4), 262-269.

Parvin Eva, T. (2018) ‘Recruitment and Selection Strategies and Practices in the Private Sector Commercial Banks of Bangladesh: Evidence from Human Resource Practitioners’, European Business & Management, 4(1), p. 28. doi: 10.11648/j.ebm.20180401.15.

 

 

 

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